Payment and Shipping

What are your payment methods?

You may choose from either BPI, GCash or Paymaya. Payment details will be sent via e-mail together with the confirmation e-mail.


What are your shipping methods?

We are currently sending out orders via JRS for Metro Manila and provincial shipments. Tracking numbers are provided for each order. 

Unfortunately, we cannot ship NeilMed Piercing Aftercare outside Luzon because our current courier does not ship pressurized cans via plane.


When do you ship the orders?

Our shipping schedules are every Saturday and Monday. We impose an order and payment cut-off until 5pm on Thursday for Saturday shipping and 5pm on Saturday for Monday shipping. Deliveries within Metro Manila takes 2-3 days after we pass the items to the courier. Provincial shipments are 3-5 days after courier pick-up. Kindly expect delays due to the current situation.

We start processing the order once you send a copy of the deposit/money transfer slip to sales with a format [Order Number] space [BPI / GCASH / PAYMAYA].


Returns and Exchanges

1. Strictly no return, no exchange, unless you are a piercing client of piercings ravana. Exchanges can be made if and only if purchased jewelry does not fit upon wearing. All jewelries posted in sets are already reviewed and tested.
2. Buyers who are unable to use the jewelries because of difficulty in unscrewing locks & lack of tools as in the case of captive bead rings, can schedule an appointment with piercings.ravana for it. This is of no charge since you already paid for the jewelries.
3. All jewelries being sold here are hypoallergenic. Make sure to avoid buying jewelries whose gauges are bigger than your piercing holes or else it will cause itch & discharge upon stretching.
4. Note:
-barbells can be difficult to screw & unscrew. Sometimes it takes tissues or towels to create grip strong enough to unscrew them. Barbells tighten clockwise and loosen counterclockwise.
-Labrets are flat backs with the front ends being the locks.
5. JEWELRY SETS ARE NOT STERILIZED. You may request that they be sterilized but they will no longer be placed in their corresponding boxes. Sterilized jewelry will be individually sealed in sterilization pouches.